Website Terms of Use, Purchase Policy, and Privacy Policy

Copyright

East Coast Float Spa and logos and designations of East Coast Float Spa are service marks and trademarks of East Coast Float, LLC (the "Company"). East Coast Float, LLC East Coast Float Spa, LLC, and/or East Coast Float Spa Franchising, LLC, may do business as East Coast Float Spa and are henceforth collectively referred to as the “Company” and/or “East Coast Float Spa.” Other product and company names mentioned on the East Coast Float Spa website may be the service marks or trademarks of their respective owners.

Sales and Purchase Policy

All non-Member services expire 12 months from the date of purchase (excluding Gift Cards, which do NOT expire), unless specified otherwise. Membership-based services expire 60 days after cancellation of the Membership; however, Memberships may be paused (placed on hold) instead to avoid expiration of services. Unlimited-tied Memberships’ services expire upon the end of the billing cycle upon cancellation of the Membership.

Packages CAN be shared/split among multiple guests, unless specified otherwise.

Purchases may not be combined with and are not valid with any other offer, promotion, sale or discount, and have no resale value.

A 3.5% card processing fee is applied to all non-cash transactions. This fee is waived when paying with cash. Members may avoid having a card processing fee of 3.5% added to the cost of their monthly Memberships by pre-paying with cash before their upcoming billing date.

All East Coast Float Spa purchases are final and will not be refunded, including monthly Membership charges. It is the sole discretion of guests to cancel Memberships after the two-month minimum if they wish to not continue to be charged.

Privacy Policy

By signing up for the East Coast Float Spa newsletter you understand and acknowledge you will occasionally be receiving emails from East Coast Float Spa. These emails could include East Coast Float Spa business updates, coupons, discounts, press releases and other information.

Visitors to our website can purchase products, services, or gift cards, complete surveys, and apply for job opportunities ("services"). When you purchase or apply, we will request some personal information such as name, address, email, telephone number, and other relevant information. If you are purchasing, we may request financial information.

Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of activities, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose or sell personally identifiable information (including mobile numbers) we collect from you to third parties without your permission except to the extent necessary including:

To fulfill your service requests for services
To protect ourselves from liability
To respond to legal process or comply with law
In connection with a merger, acquisition, or liquidation of the company

Messages from East Coast Float Spa may vary in frequency and number of origination and are typically replies in response to inquiries or follow ups from or for appointments. Phone numbers may be opted out at any time. Message and data rates may apply. Reply STOP to be removed from a given text campaign or text HELP to the number which sent the original message for help. Carriers are not liable for delays or undelivered messages. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

Terms of Service

Read This Terms of Use Agreement Before Accessing Website:

Effective Date: This Terms of Use Agreement was last updated on February 19, 2020.

This Terms of Use Agreement sets forth the standards of use of the East Coast Float Spa. By using www.eastcoastfloat.com or www.eastcoastfloatspa.com, or its secure third-party booking service, you (the “Visitor”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at www.eastcoastfloatspa.com. Your continued use of the Service after amendments are posted constitutes an acknowledgment and acceptance of the Agreement and its modifications. By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

Except as provided in this paragraph, this Agreement may not be amended.

1. Description of Service

East Coast Float Spa is providing Visitor with information, including but not limited to, about its products and services along with the ability to purchase products or gift cards, locate East Coast Float Spa and view information about its operations and benefits, request franchise information, complete customer satisfaction surveys, and apply for job openings. Visitor must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Visitor’s access to the Internet, and (3) pay any fees relate with such connection.

2. Disclaimer of Warranties.

The site is provided by East Coast Float Spa on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, East Coast Float Spa makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. East Coast Float Spa shall have no liability for any interruptions in the use of this website. East Coast Float Spa disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.

3. Limitation of Liability

EAST COAST FLOAT SPA SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR EAST COAST FLOAT SPA SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEBSITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF EAST COAST FLOAT SPA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.

4. Indemnification

Visitor agrees to indemnify and hold East Coast Float Spa, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Visitor’s use of the Service, the violation of this Agreement, or infringement by Visitor, or other user of the Service using Visitor’s computer, of any intellectual property or any other right of any person or entity.

5. Modifications and Interruption to Service

East Coast Float Spa reserves the right to modify or discontinue the Service with or without notice to the Visitor. East Coast Float Spa shall not be liable to Visitor or any third party should East Coast Float Spa exercise its right to modify or discontinue the Service. Visitor acknowledges and accepts that East Coast Float Spa does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

6. Third-Party Sites

Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Visitors to review said privacy policies of third-parties’ sites.

7. Disclaimer Regarding Accuracy of Information

While East Coast Float Spa makes every effort to ensure that the information on this website is accurate, the company can make no representations or warranties as to the accuracy or reliability of any information provided on this website, including but not limited to hours of operation, pricing, packages, and services.

8. Governing Jurisdiction of the Delaware Courts

East Coast Float Spa, and its website is operated and provided in the State of Delaware. As such, we are subject to the laws of the State (Delaware), and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Delaware and the jurisdiction of New Castle County, Delaware.

9. Compliance with Laws

Visitor assumes all knowledge of applicable law and is responsible for compliance with any such laws. Visitor may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Visitor further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

10. Copyright and Trademark Information

All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2014-2024 East Coast Float Spa, with all rights reserved, or is the property of East Coast Float Spa and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of East Coast Float Spa is strictly prohibited. Visitors agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of East Coast Float Spa. All other trademarks displayed on East Coast Float Spa’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with East Coast Float Spa.

11. Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, East Coast Float Spa designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail: 569 E. Gay St. West Chester, PA 19380

By Email: hello at eastcoastfloatspa.com

12. General Disclaimer

East Coast Float Spa, its products, services, staff, and information provided do not claim to diagnose, treat, cure or prevent disease. East Coast Float Spa is a holistic health spa offering Restricted Environmental Stimulation Therapy (REST), also known as Floatation Therapy, a relaxing, natural, and proven alternative therapeutic method for the mind and body, along with other products and services. Always consult with your doctor to discuss the appropriate services for your needs, especially if you are pregnant or have an ailment. It is always important to follow your physician's guidance. Guests with pre-existing medical conditions or those taking antibiotics, supplements, prescription medicine, or otherwise have sensitivity to Magnesium must consult with their doctor, physician, or medical provider prior to using its Floatation Therapy services. Guests with pre-existing medical conditions should similarly consult with their doctor, physician, or medical provider prior to using Oxygen Bar services and/or Infrared Sauna services.

13. Limitations in Services and Products

East Coast Float Spa reserves the right to refuse Service and to refuse the use of its products, services, locations, and websites without notice. Limitations to who can use some of its products and services are outlined in the FAQ and company policy based on safety. Guests with a weight above 250 pounds may not use Zero-Gravity Massage Chair services per manufacturer restrictions.

Individuals needing assistance entering or exiting any part of the physical East Coast Float Spa premises must have another individual available to assist. East Coast Float Spa and its employees cannot be held responsible for assisting entry and exit to any part of its premises. If you have any questions or concerns around accessibility please Contact Us.

14. Notice of Allergens

East Coast Float Spa, may use or sell products that contain or were manufactured in facilities that process allergens including but not limited to nuts, wheat, milk, and soy. Individuals with severe allergies and questions should contact the location for additional information. East Coast Float Spa can make no guarantees to the absence of allergens on its premises.

15. Guest Waiver

All first-time guests at East Coast Float Spa will be required to truthfully complete the New Guest Waiver before using any of the services offered within the premises.

16. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by East Coast Float Spa in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Visitor. Visitor agrees that by accepting this Terms of Use Agreement, Visitor is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

Privacy Policy Statement

This privacy policy sets out how East Coast Float Spa uses and protects any information that you give East Coast Float Spa when you use this website. East Coast Float Spa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

East Coast Float Spa may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect:

We may collect the following information: name, contact information including email address, demographic information such as postcode, preferences, interests, and other information relevant to guest surveys and/or offers. We may collect additional data via Cookies as well.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
We may use the information to customize the website according to your interests
We may provide your information to our third party partners for marketing or promotional purposes
We will never sell your information

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello at eastcoastfloatspa.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 569 E. Gay St. West Chester, PA 19380.
If you believe that any information we are holding on you is incorrect or incomplete, please write to, call, or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.